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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tanzeela ramzan

May 8, 2026

5  out of  5
rating by tanzeela ramzan
"Karen helped me out in getting a good rate on my car insurance, highly recommend!!"
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Pabbisetty Ramana

May 2, 2026

5  out of  5
rating by Pabbisetty Ramana
"Karen Butterfield is my Home and automobile insurance agent for the last 35 yrs. Easy to reach her and she explains policy features in detail. I strongly recommend her."
We responded:
"Thank you so much. Happy to have you as our customer and glad you like our services."
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Donna Penkala

April 24, 2026

5  out of  5
rating by Donna Penkala
"I’ve been with State Farm Insurance since I was 18,now 74! Karen Butterfield is a very caring agent who has always explained in details what is the best for us. We have our home,auto and life insurance with her. Even after a huge claim our premiums did not go up. It was $18,000 in hail damage on our vehicles. Everything about State Farm Insurance has kept us with them but mostly it’s the friendly ,caring customer service from Karen and her staff of great agents at anytime of day or night. We’ll be w them forever. Donna & Leo"
We responded:
"Wow, just wow Donna & Leo. I can't tell you how much I appreciate your thoughtfulness. We are happy to take good care of you and all our customers but notes like yours make it all worth it!"
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katie hunton

April 23, 2026

5  out of  5
rating by katie hunton
"I've been with this office over 20 years. They attentive and just down right amazing! They answer all your questions and are always ready to help."
We responded:
"Katie, so grateful to have you as a customer all these years. Appreciate you and thanks for the wonderful review."
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Agnes Kawa

March 23, 2026

5  out of  5
rating by Agnes Kawa
"Great experience and guidance From the team to create a smooth process. Reallly enjoy working with Karen. Thanks for your help!"
We responded:
"Thanks so much Agnes. Appreciate you! "
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Niko K

February 24, 2026

5  out of  5
rating by Niko K
"I recently purchased auto insurance for my first ever car! Lisa was very helpful, giving me a very precise quote that I could look at over this weekend. When I called to edit a few things, she informed me on how I can save money while still having a good amount of coverage for certain things while still saving money. She was very nice, professional, and informative! The process of getting insurance was easy. I will continue to use State Farm and this agent as long as I live here! Thank you guys so much for providing such an exceptional service!"
We responded:
"Glad you had a good experience. Appreciate your business!"
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Chandra Krishna

February 11, 2026

5  out of  5
rating by Chandra Krishna
"Great experience. Lisa made the process so easy."
We responded:
"Thanks Chandra!"
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Shahida Tanveer

December 25, 2025

5  out of  5
rating by Shahida Tanveer
"very thorough very helpful easy to communicate and gave me good rates on home and vehicle insurance thanks Lisa!"
We responded:
"Thank you so much Shahida. Glad you had a good experience working with Lisa."
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Brian Centers

December 18, 2025

5  out of  5
rating by Brian Centers
"Smooth,Easy, Reasonable feel of family needed care. Best customer care I've had in the insurance industry I'm truly thankful for the care I've been given. I feel safe. Brian Centers"
We responded:
"Brian, thanks so much for the review. We really appreciate it and will always strive to provide you with the best service possible."
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Reece Clark

November 12, 2025

5  out of  5
rating by Reece Clark
"I have been working with Karen & the State Farm team for almost 3 years, and their service has been excellent. Karen is very knowledgeable, pleasant, & organized. It's easy to work with them, and I'm pleased with my coverage."
We responded:
"Thanks Reece. I'll let Rose know and appreciate your review. "
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Xenia Chavez

November 6, 2025

5  out of  5
rating by Xenia Chavez
"My husband & I are very happy with the wonderful service we received from the Karen Butterfield agency. We worked with Lisa , she is very professional & provided us our quotes quickly. She has lot of patience & is very friendly. Lisa is an excellent representative with extensive knowledge that made this process easy. Thank you Lisa !!!"
We responded:
"Wow, thanks for the kind words. I'll let Lisa know how happy you were."
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Francisco Arratia

November 5, 2025

5  out of  5
rating by Francisco Arratia
"Great customer service! Lisa was exceptional ! Highly recommend agency."
We responded:
"Thanks so much Francisco!"
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Jonathan Nekvinda

November 4, 2025

5  out of  5
rating by Jonathan Nekvinda
"Easy to get ahold of and great customer service. Had a question regarding how I used my vehicle and they got back to me extremely quickly with no issue. Very convenient having a direct line to get assistance rather than having to navigate a complicated call-in system to get an answer to a simple question. Highly recommend."
We responded:
"Wow, thanks for the kind words Jonathan. Glad we are able to provide the personal service you were looking for."
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Paul Marhoul

October 29, 2025

5  out of  5
rating by Paul Marhoul
"Helpful and knowledgeable."
We responded:
"Thank you Paul."
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Kaitlyn Fuentes

October 23, 2025

5  out of  5
rating by Kaitlyn Fuentes
"I had a wonderful experience working with Lisa at State Farm. She was incredibly helpful, patient, and knowledgeable throughout the entire process. Lisa took the time to explain all of my options clearly and made sure I understood every detail of my policy. She went above and beyond to find the best coverage for my needs and made the whole experience stress-free. It’s rare to find someone who genuinely cares about their customers the way Lisa does. I highly recommend reaching out to her if you’re looking for great service and someone who truly looks out for your best interests!"
We responded:
"Wow Kaitlyn, thank you for sharing. I will be sure Lisa knows how much you appreciated working with her. Glad to have you as a customer."
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Eunice Martinez

October 23, 2025

5  out of  5
rating by Eunice Martinez
"Karen Butterfield and Lisa are extremely helpful with setting up my renters insurance great team work and very professional explained every detail and answered all my questions."
We responded:
"Thanks so much for your review. Glad you were happy with the help you got!"
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Patty Engelmann

October 16, 2025

5  out of  5
rating by Patty Engelmann
"Karen is great. She explains insurance and helps customers get what they need"
We responded:
"Thanks Patty!"
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Carolyn Miller

October 4, 2025

5  out of  5
rating by Carolyn Miller
"Great customer care!"
We responded:
"Thanks again Carolyn. I really appreciate you taking the time to give us a review."
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Peter Cushing

October 3, 2025

5  out of  5
rating by Peter Cushing
"They are very proactive in making sure I have the right coverage for the best price. Professional, courteous and helpful."
We responded:
"Peter, thanks for your kind words. Appreciate your business."
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Douglas Boodt

August 27, 2025

5  out of  5
rating by Douglas Boodt
"Awesome service!"
We responded:
"Hey Doug, thanks so much for the compliment. Appreciate it!"
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Kayla Garcia

August 13, 2025

5  out of  5
rating by Kayla Garcia
"When setting up my renters insurance Lisa was very nice and helpful. She helped me get the best possible rate and set up the policy very quickly. Because of the customer service and rates I will be continuing to use State Farm for my insurance needs."
We responded:
"Glad you got great service. Thank you for your business."
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Yvette J

August 9, 2025

5  out of  5
rating by Yvette J
"Everyone at this office is so helpful and straight forward. I really apricate the efficiency, professionalism and friendliness. The coverage is excellent. Let's face it, when it comes to Auto Insurance you get what you pay for."
We responded:
"Wow, thanks Yvette. Really appreciate the compliments and your business."
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Reba Lyon

July 25, 2025

5  out of  5
rating by Reba Lyon
"We worked with Karen for years and have always had an A+ experience. Thanks for all you do!!"
We responded:
"Thanks so much Reba. Love working with you and your family too! "
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Anne kearns

July 23, 2025

5  out of  5
rating by Anne kearns
"Butterfields State Farm insurance office is wonderful. Prompt service, good rates. They actually take care of problems. Thanks State Farm Karen :)"
We responded:
"Thanks Anne."
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Sarah Molaro

July 21, 2025

5  out of  5
rating by Sarah Molaro
"Lisa was awesome! She made figuring out the best quote for my daughter to be added on to insurance so smoothly."
We responded:
"Wow! Thanks Sarah."