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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mel Drabes

Mel Drabes

September 26, 2024

5  out of  5
rating by Mel Drabes
"Rose was extremely helpful while selecting my auto policy. I highly recommend working with this office!"
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Paula Martinez

September 26, 2024

5  out of  5
rating by Paula Martinez
"I have been with Karen for years and she has always taken very good care of me"
We responded:
"Thanks Paula. We appreciate your business and am glad you are happy with the service. "
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Jeffry Kwiat

September 21, 2024

5  out of  5
rating by Jeffry Kwiat
"Excellent service"
We responded:
"Thanks for the great review!"
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Reece Clark

September 11, 2024

5  out of  5
rating by Reece Clark
"I have been working with Rose Zuponeck for about a year now, and I have had a very good experience. The customer service has been outstanding. Rose is available to discuss any questions I may have, and she's great at being in touch and working around my busy schedule as a doctor. She communicates clearly and is always pleasant & friendly with me. I would recommend her without reservation."
We responded:
"Thanks Reece. I'll let Rose know and appreciate your review. "
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Hossam AbdelSalam

September 6, 2024

5  out of  5
rating by Hossam AbdelSalam
"Karen's staff are always very helpful and get any question or matter resolved quickly"
We responded:
"Thanks for your review Hossam. Glad you are getting the service you need."
Profile photo of Cynthia Rodriguez

Cynthia Rodriguez

July 31, 2024

5  out of  5
rating by Cynthia Rodriguez
"Everyone is so helpful and friendly, Lisa stayed past 5 to help me insure my new car which I appreciate from her. Lisa was so nice in explaining the differences and the pros/cons of the different insurance coverage😃😃😃"
We responded:
"Cynthia, wow you are too kind. Thanks for letting me know what a good job Lisa did for you. "
Profile photo of Nancy Grapenthien

Nancy Grapenthien

July 30, 2024

5  out of  5
rating by Nancy Grapenthien
"This insurance team is always ready to help with any questions or issues that complicate your day. Knowledgeable and efficient!"
We responded:
"Nancy, thanks for the great review. Appreciate your business."
Profile photo of Karen Lynde

Karen Lynde

July 26, 2024

5  out of  5
rating by Karen Lynde
"I appreciate the knowledgeable staff and that they are willing to talk through situations to find what best meets our needs."
We responded:
"Thanks Karen. Glad we are there for you."
Profile photo of Cynthia Martinez

Cynthia Martinez

July 22, 2024

5  out of  5
rating by Cynthia Martinez
""Karen Butterfield, State Farm Insurance offers excellent customer service and comprehensive coverage options. Their agents are knowledgeable, responsive, and always ready to help. Highly recommend for anyone looking for reliable and affordable insurance.""
We responded:
"Cynthia, wow. Thank you so much for your kind words. Truly appreciated. "
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Judy Blazek

June 25, 2024

5  out of  5
rating by Judy Blazek
"The staff is extremely friendly and helpful. I've been with them for 40 years and have no intention of going with anyone else!"
We responded:
"Judy, thank you for your kind words and being a GREAT customer. We appreciate your business!"
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Millie's Playland

June 14, 2024

5  out of  5
rating by Millie's Playland
"Been with them for 3 decades, always a great experience."
We responded:
"Thank you so much!"
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Michael Jakubek

May 17, 2024

5  out of  5
rating by Michael Jakubek
"Great service and quick follow-ups make this office my go-to insurance company. Thank you again, Karen and staff."
We responded:
"Thanks Mike!"
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Deborah Keeler

May 1, 2024

4  out of  5
rating by Deborah Keeler
"I have had no issues with State Farm and they answer all my questions I may have"
We responded:
"Thanks Deborah."
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Rita White

May 1, 2024

5  out of  5
rating by Rita White
"Excellent service, very professional, I’m happy!"
We responded:
"Wow Rita! Thank you so much."
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Rebecca Jensen

April 23, 2024

5  out of  5
rating by Rebecca Jensen
"The associate Lisa was amazing! She helped me update my insurance policy and stayed after hours to make sure I had documentation the same day for proof of insurance. She remembered that I needed this document the same day and did everything she could to make that happen for me."
We responded:
"Wow! Rebecca thanks for sharing your feedback. Glad you got what you needed. Appreciate your business."
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Andrea Rizzo

April 23, 2024

5  out of  5
rating by Andrea Rizzo
"I am buying a new (new to me) home and contacted State Farm for a quote. Lisa was cheerful and very informative. Rose was her usual friendly self and expedited the quotes and quote changes needed to satisfy my mortgage company. I have recommended this office to friends and family and recommend them to you too."
We responded:
"Thanks for the kind words. Appreciate your business."
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Jean Paul Eupierre

April 13, 2024

5  out of  5
rating by Jean Paul Eupierre
"Honest and professional"
We responded:
"Thank you so much for the kind words. Appreciate your business."
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Brian Centers

April 5, 2024

5  out of  5
rating by Brian Centers
"Smooth,Easy, Reasonable feel of family needed care. Best customer care I've had in the insurance industry I'm truly thankful for the care I've been given. I feel safe. Brian Centers"
We responded:
"Brian, thanks so much for the review. We really appreciate it and will always strive to provide you with the best service possible."
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Heather

April 3, 2024

5  out of  5
rating by Heather
"Thank you for great customer service and reliability. This team supports my family’s needs. I do not need to worry because they genuinely care."
We responded:
"Thanks so much for your kind words. We appreciate your business."
Profile photo of Sarka Bolkova

Sarka Bolkova

March 20, 2024

5  out of  5
rating by Sarka Bolkova
""Our State Farm agent from Karen Butterfield office is an absolute gem! They guided us through the insurance process with patience and expertise, addressing all our concerns with clarity and precision. Their dedication to customer satisfaction is truly commendable. We couldn't be happier with the service we received!""
We responded:
"Sarka, thank you so much for your review. We really appreciate your business.😊"
Profile photo of Damienne Jugovic

Damienne Jugovic

February 28, 2024

5  out of  5
rating by Damienne Jugovic
"Karen has handled all of my insurance needs for … going on 20 years (yes, for you mathematicians out there, I started working with her when she was 12! 😜). Over the years and throughout my changing situations, she has always been straightforward and honest. Never too pushy, she and her fantastic staff have always been available and accommodating for my various needs. I highly recommend working with Karen Butterfield State Farm!"
We responded:
"Wow Damienne! Thank you so much for your kind words. Greatly appreciated."
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Scott Miller

February 27, 2024

5  out of  5
rating by Scott Miller
"New vehicle insurance needed"
We responded:
"Thanks."
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Ethan Fountain

February 24, 2024

5  out of  5
rating by Ethan Fountain
"Had a wonferful experience with the customer service they gave."
We responded:
"Thank you Ethan. "
Profile photo of Kaitlyn Fuentes

Kaitlyn Fuentes

February 24, 2024

5  out of  5
rating by Kaitlyn Fuentes
"I have spoken with Rose and everyone else in the firm and have always been very cooperative with me."
We responded:
"Kaitlyn appreciate your comments. Thanks for your business."
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Mayra Estrada

February 23, 2024

5  out of  5
rating by Mayra Estrada
"Great customer service spoke with Lisa highly recommend agency"
We responded:
"Thank you Mayra! I'll let Lisa know you valued her service."